Early Years Services Liaison Officer

• Salary range of $80,689.15 and $91,882.63 per annum (pro rata 0.4 EFT rate of $32,275.66 and $36,753.05) plus 12% super and annual leave loading
• Permanent part-time position - 15.2 hours per week, worked across two days, with the ability to work additional days at shorter hours
• Located at 32 Civic Dr, Greensborough, VIC 3088
• Flexible working arrangements available - balance life and work
• 16 weeks (pro rata) parental leave and generous personal and carers leave entitlements.

About the role:

Join our team and make a meaningful impact in the community. As the Early Years Services Liaison Officer, you will be the first point of contact for licensed early years' service providers operating from Council-owned facilities. You will support and build the capacity of services and volunteer Committees of Management to deliver high-quality, responsive education and care, and to prepare for the Best Start, Best Life reforms.

A typical day might include:

• Acting as the primary contact and referral point for governance and Education and Care Services National Regulations
• Coordinating professional training and networking opportunities for service providers
• Preparing internal service compliance with Service Level Agreements
• Building collaborative relationships with Early Years Education and Care Services
• Reviewing service and community feedback to identify and implement process improvements
• Developing an understanding of service operations and needs

What you will bring to the role:

• Demonstrated experience building and maintaining effective relationships with community groups and service providers
• Experience in building and maintaining relationships with community groups and service providers
• Proven ability to develop and implement action plans to achieve defined outcomes
• Experience in early years education and care services, including contract management
• Strong capability to identify, understand and respond to stakeholder needs.

Why should you join us?

Guided by the Community Vision - Nillumbik 2040, we work to foster an engaged, connected and sustainable community across four key themes: Our People, Our Place, Our Future and Our Council.

The way we work together and deliver services to the Nillumbik community is underpinned by a strong, shared culture that reflects our vision and values.

Our Customer Service team has been ranked #1 in the Local Government sector for the past four years and has held the #1 position across all sectors for the last year and a half.

This achievement reflects our Customer First Commitments, which guide how we deliver exceptional experiences for both our internal and external customers:

• Empathy - We listen, understand, and respect our customers
• Consistency - We provide accurate, timely, and transparent information
• Effectiveness - We focus on quality processes and meaningful outcomes
• Simplicity - Our processes, documentation, and information are easy to access and understand.

In 2023, we proudly secured sixth place in the prestigious AFR BOSS Best Places to Work List in the Government, Education, and Not-for-Profit category. Even more exciting, we were the ONLY local government organisation to be recognised among 700 organisations across Australia and New Zealand.

Our commitment to staff health and wellbeing is central to our culture. We provide initiatives to support employee wellbeing, work-life balance, and professional growth, including a trained Mental Health First Aider workforce across the organisation.

Be part of a passionate, collaborative, and driven team who truly care about what we do, how we do it, and the positive impact we make in the community.

How to Apply:

• To discover more about the role and responsibilities of this position, download and review the Position Description
• Attach your Resume and Cover Letter to your application and use the STAR method (Situation, Task, Action, Result) to answer the Key Selection Criteria questions
• If you require reasonable adjustment at any point throughout the recruitment process, please let us know by contacting the listed Hiring Manager.

If you would like to learn more about this opportunity or have any questions, please contact Rhonda Allen, Coordinator Early Years on 0427 731 699 or Rhonda.Allen@nillumbik.vic.gov.au

Applications close: 10pm (AETD), Wednesday, 11 February 2026.

Please note: the successful candidate will be required to complete the following Pre Employment Checks

• Nationally Coordinated Criminal History Check (NCCHC)
• Pre-Existing Injury and Medical Declaration Form
• Working with Children check.

Nillumbik Shire Council is committed to creating a fair, equitable and inclusive community. We value diversity in our community and support the rights of all people regardless of age, gender, ability or background. Apply now!