Below is a brief description of this vacancy

This page outlines the vacancy and the key skills and responsibilities for the role.


Panton Hill Hub Programs & Support Officer

Panton Hill, Australia

Reference: 6808268

  • Permanent part time Position (some flexibility with days worked)
  • Competitive salary of between $80,689.15and $91,882.63 ($40,344.58 to $45,941.31 pro rata 0.5 EFT) per annum plus 12% super and annual leave loading.
  • Working from our Living and Learning Hubs
  • Access to health and wellbeing initiatives and learning and development opportunities
  • Enjoy discounted gym memberships
  • Generous personal and carers leave
  • Customer First Focus - our community is central to all that we do

Be part of creating a welcoming, vibrant and well-run space for the community! As the Panton Hill Hub Programs & Support Officer, you'll be the welcoming face of the Hub, ensuring it runs smoothly and supports a wide range of community activities. This role combines customer service, administration, and community engagement to make the Hub a lively, inclusive, and well-managed space for all. If you're passionate about people and community connection, we'd love to hear from you, apply now!

What a typical day will look like;

  • Providing customer service and administrative support for the Panton Hill Hub and other hubs as required.
  • Promote programs and activities through inclusive marketing and engagement.
  • Supporting the operation of the Hub in line with Council's policies and procedures.
  • Working with the broader L&LN team to activate the Hub and strengthen community relationships using a place-based, asset-based approach.
  • Building the profile of the Hub through inclusive promotion, marketing and community engagement.
  • Building and strengthening relationships with the local community.

What you will bring to the role;

  • Certificate in community development, business administration, or a related field, and/or relevant experience in community development, customer service, or community facility support
  • Experience in integrated community support and working with broad stakeholder groups to create a community space that is welcoming, safe, active and inclusive.
  • Demonstrated customer service and administrative skills

Why should you join us? Because we're at the top of our game!

We secured sixth place in the prestigious 2023 AFR BOSS Best Places to Work List in the Government, Education and Not-for-Profit category. And guess what? We were the ONLY local government organisation to receive this recognition among 700 others across Australia and New Zealand.

Our commitment to staff health and wellbeing is at the heart of everything we do, and here's why we made the list;

  • Stronger Together. An innovative work practice created by council to provide ongoing professional development support
  • Health and Wellbeing. Focus on ways of working and principles that support all employees
  • Mental Health First Aider Workforce. Designated Mental Health First Aiders appointed across the organisation, expanding our mental health and wellbeing offering even further

Be a part of a passionate, collaborative, and driven team who truly care about what we do, how we do it, and strive to make positive impacts within the community we serve. When working with us, you will feel supported through several different initiatives that focus on health and wellbeing, work-life balance, and professional development.

Want to know more?

Download the Position Description and contact Kellie Grocock, Executive Officer- Living & Learning Nillumbik, during business hours on 0425 766 612 if you have any questions. Please use the STAR method (Situation, Task, Action, Result) to answer the Key Selection Criteria questions in your application.

Applications close 10pm (AEDT), Sunday, 21 September 2025

Diverse. Supportive. Inclusive. Collaborative. Encouraging. Join Nillumbik Shire Council

Applications Close: 21 Sep 2025

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  • About us

    We achieve extraordinary outcomes for our community - Find out more here!

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We hire talented and dedicated individuals for a wide range of positions who support the community, councillors, volunteers and each other.

Nillumbik Shire Council has been awarded sixth place out of over 700 organisations in the 2023 Australian Financial Review / BOSS Magazine Best Places to Work Awards in the Government, Education and Not-for-Profit category. We are always looking for new talent to join our team and are committed to providing a safe working environment that embraces and values child safety, diversity and inclusion.

Further information about pay rates are outlined in our Enterprise Agreement:

·         Nillumbik Shire Council Enterprise Agreement

For information regarding casual employment opportunities at Nillumbik, please see ‘Other Opportunities’ or to find out more about the services provided at Nillumbik Shire Council, click here

Please note: 

  • Vacancies listed with ‘Internal applicants only’ are only open to employees currently working at Nillumbik to apply. Interviews may be conducted via video conferencing (e.g. MS Teams)
  • Applicants requiring adjustments - With one in five Australians identifying as having a disability, Council is committed to providing the best possible experience for everyone, regardless of their ability. Position descriptions can be provided in an alternative format, by request. If an applicant needs any support or reasonable adjustments at any stage during the recruitment process, they can contact Human Resources via HRmail@nillumbik.vic.gov.au or on 9433 3111. Applicants being offered an interview with Council are encouraged to advise if any adjustments are required to support them during the interview process.
  • Nillumbik Shire Council is committed to equal employment opportunity and encourages applications from people with disability, First Nations people and gender diverse people. Applicants will be considered based on merit as per relevant skills, qualifications, and experience. We are committed to providing a safe working environment that embraces and values child safety, diversity and inclusion.